H2O Mold Restoration Gurus Covid-19
Compliance Statement

H2O Mold Restoration Gurus would like to assure their customers that we are continuing to provide essential services to homeowners and business owners. Our services include mold remediation, cleaning, sanitization, water damage restoration and flood restoration repairs which promote public health, safety, welfare and operational continuity. In addition to CDC public health measures, we have added this specific guidance for your safety and that of our restoration technicians in the field:

  • Upon scheduling a potential appointment, our customer service representatives ask if anyone at the home is (1) COVID-19 positive or (2) exhibiting flu-like symptoms. If so, the service visit must be rescheduled until the home is illness free. Customer service will check back in 2 weeks to determine that the person(s) with coronavirus or flu-like symptoms are recovered and isolation is terminated. This is for our day to day services. Not sanitization services related to cleaning homes.
  • Our employees will politely ask at the door if anyone is infected with COVID-19 or has flu-like symptoms. If yes, we will temporarily stop the services and check back in 14 days to see if the person or people are cleared from isolation by a medical provider.
  • Our employees stay home when sick or when they suspect an exposure to COVID-19. They will not return to work until they have been cleared by a healthcare provider or pass established public health quarantine periods.
  • We use hand sanitizer and wear protective gloves during the entire job cycle. We wear respirators while working indoors if the home is occupied. We clean equipment frequently with disinfecting wipes.
  • We will not shack hands with site contacts. We will politely decline during this temporary period of heightened precautions. We will socially distance at least 2 yards away from building occupants.
  • H2O Mold Restoration Gurus is working remotely and telecommuting to the greatest extent possible during this period.

These important services are provided with similar procedures to normal operations and with an additional abundance of caution. This is so that important services are maintained without compromising the health and safety of our team members or customers. Thank you for choosing H2O Mold Restoration Gurus.